MaxPay is governed by a specific set of corporate policies that guide the company’s general operating principles, work guidelines and operating principles.
Code of Conduct
MaxPay’s code of conduct defines and develops the foundations of ethical behavior that MaxPay Management understands should be applied to MaxPay’s business and activities, as well as the levels of action necessary for corporate integrity to be manifested in the relationships established with its Customers, employees and members of management, suppliers and third parties (relational integrity).
Learn about our Code of Conduct.
Irregularity Reporting Policy
MaxPay’s Irregularity Reporting Policy establishes the principles, rules and procedures adopted by MaxPay – Instituição de Pagamento, Lda (hereinafter “MaxPay” or “Company”) within the scope of the process of receiving, analyzing, processing, monitoring, recording and archiving irregularity reports.
Learn about our Irregularity Reporting Policy.
ROC Designation Policy
The ROC Designation Policy provides for the designation and evaluation of the Statutory Auditor who carries out the statutory audit of MaxPay’s accounts.
This Policy was subject to a prior opinion from the supervisory body, being approved under the terms and for the purposes of articles 38 and 39 of Banco de Portugal Notice No. 3/2020.
It provides for the policy and assessment of the suitability of the Statutory Auditor and aims to ensure that he/she meets the necessary requirements of suitability (competence and suitability), professional experience, independence and availability, and will take into account the nature, size and complexity of MaxPay’s activity, as well as the responsibilities associated with the specific tasks to be performed.
Learn about our ROC Designation Policy.
Related Party Policy
The Related Parties Policy is issued under the terms and for the purposes of article 33 of Banco de Portugal Notice No. 3/2020, and does not prejudice the provisions of the Commercial Companies Code, the General Regime of Credit Institutions and Financial Companies (“RGICSF”), in particular in their articles 85 and 109, the MaxPay Code of Conduct and the MaxPay Conflict of Interest Prevention and Management Policy, nor any other internal regulations that provide for prohibitions, limitations or specificities in transactions involving Related Parties, and is based on transparency and strict compliance with the legal regulations applied to the company by the legislator.
This Policy has been subject to prior opinion from the Supervisory Body of MaxPay – Instituição de Pagamento, Lda, and defines the criteria for Related Parties, the processes for their identification and analysis of transactions with Related Parties, as well as their publication and updating.
Learn about our Related Parties Policy.
Conflict of Interest Policy
The Conflict of Interest Policy is issued pursuant to and for the purposes of Article 34 of Banco de Portugal Notice No. 3/2020. It establishes the set of principles to be observed by MaxPay – Payment Institution to prevent, identify, and mitigate conflicts of interest in the conduct of its activities, and establishes the procedures to be adopted to manage, remedy, and record conflicts of interest. Learn more about our Conflict of Interest Policy.
General Data Protection Regulation
Under the new General Data Protection Regulation, give us your consent here!
Privacy Policy
Learn about our Privacy Policy.